Nowadays, with the increasing complexity of modern life the governments of modern states need both effective and efficient administration tools in order to operate and manage their activities in responsive and transparent way and by this constitute good governance.
Public Sector often has to comply with the compound requirements by using almost the same managerial principals that are supporting private sector in its day to day activities. That’s why the use of management consultancy in public sector is becoming a widespread demand. Public sector needs a competent partner and advisor assisting in Public Administration and establishment of good governance. Avenue Consulting Group team has deep knowledge and specialization in capacity building and institutional development of public administration bodies in Armenia. Our consultants are leading specialists in the field of public service development. We know that behind the idea of good governance lies the aim of strengthening Public Administration and conversely public administration reforms are aimed at good governance, thus these two disciplines are considerably interconnected. Good governance is to say bridges policy development and its implementation.
It is worth mentioning that the reformation is an ongoing process in public administration systems. Thus further reforms on constant bases are required to improve efficiency, accountability and effectiveness.
Avenue Consulting Group team of proficient advisors focused on public sector assist in legislative changes and legal requirements, budget demands and responsible budgeting and implementation of public and government policies. We support to achieve the values prescribed within the concept of good governance, which are first of all legality, efficiency, responsible budgeting, responsible use of resources, management of human resources and crisis management.
our PROJECTS

Analysis and Re-Engineering of up to 16 Administrative Services Delivered by Municipalities
This project focused on analyzing and re-engineering up to 16 key administrative services provided by municipalities, with the aim of transforming how local services are delivered.

Turnover Management in the Civil Service
Our project focused on understanding and improving turnover management within Armenia’s civil service system.

Improving Public Service Delivery Through E-Governance
Our mission was to transform public service delivery in Armenia by creating a seamless e-governance system.

Supply and Installation of Statistical Dashboard for Decision-Makers
To streamline access to critical data, we proposed the creation of a centralized platform featuring an interactive statistical dashboard.

Feasibility Study for Developing an Agro-Consulting Platform and Business Model
Our team conducted a comprehensive feasibility study for creating an innovative agro-consulting platform tailored for farmers in Armenia.

Supply and Installation of Video Module for E-Consulate System and Integration with E-Notary System
The objective of this project was to develop and integrate a new video communication functionality within the existing electronic consular system of the RA Ministry of Foreign Affairs.

Support to the Government of Armenia in Transitioning to Programme Budgeting at the Local Level
This project aimed to assist the Government of Armenia in adopting a Programme Budgeting (PB) format at the local level to enhance transparency and efficiency in public financial management.

Accreditation of Training Providers: Best Practices and Applicability in the Armenian Context
The review of the National Training System (NTS) for municipal servants is a key focus of the program.

Strengthening Civil Society in the Eastern Partnership Countries
The primary goal of this project was to conduct a comprehensive needs assessment of selected NGOs and informal groups in Armenia and to develop a tailored capacity-building plan to strengthen civil society organizations in the country.

Support to the Government of Armenia in Implementing MTEF at the Local Level
The goal of this project was to assist the Government of Armenia in introducing the Medium-Term Expenditure Framework (MTEF) budgeting approach at the local government level.

Data Mapping and Business Process Analysis
The goal of this assignment was to adapt the SDG Lab's data mapping and business process analysis methodology to the specific needs of the project, and to conduct a thorough data mapping and analysis of business processes related to road safety in Armenia.

Impact Assessment/Implementation Completion Report Preparation Services
The Government of the Republic of Armenia received a grant from the World Bank for the “Policy Monitoring and Evaluation Capacity Development in Agriculture” (PHRD) program.

Organic Origin Manure Fertilizer Studies in Armenia
Our team was engaged to conduct a comprehensive study on the potential for producing organic fertilizers from manure and other agricultural waste in Armenia.

Labs for Change: Empowering Women for Social Innovation & Creativity in Regions
The Labs for Change project aimed to enhance the creative entrepreneurship ecosystem and empower women in the Shirak, Kotayk, and Tavush regions of Armenia.

Survey on Agricultural Cooperatives in Gegharkunik, Armavir, and Shirak Marzes
Avenue Consulting Group conducted a comprehensive survey on agricultural cooperatives within the communities of Gegharkunik, Armavir, and Shirak marzes as part of an initiative to strengthen local agricultural economies.

ENPARD Technical Assistance: Producer Group and Value Chains Development
Avenue Consulting Group provided targeted training and strategic support to producer groups in Gegharkunik, Aragatsotn, Kotayk, and Vayots Dzor Marzes as part of the European Neighbourhood Programme for Agriculture and Rural Development (ENPARD).

Strategic Development Plan 2017-2022 for Yerevan State Medical University
As part of this project, Avenue Consulting Group experts worked closely with Yerevan State Medical University (YSMU) to craft a comprehensive Strategic Development Plan for 2017-2022.

Design of Business Processes and Automation of Inventory Process
ACG was engaged to streamline and automate the inventory process for the client, focusing on improving all related business workflows.

Design of the System for Job Evaluation in the Armenia Civil Service
Our team was engaged to develop a comprehensive system, methodology, processes, and standardized database for job evaluation within the Armenian civil service.

Improving the Legal and Regulatory Environment for AML and CTF Framework
Our team was engaged to enhance the legal and regulatory system for Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) in Armenia.

Elaboration of Concept and Financial Modeling for Establishment of Mini-Poultries
This project involved the development of a detailed concept and financial model for establishing mini-poultries in Armenia, designed to be operated by individual farmers.

Comprehensive Socio-Economic Study of Armenia with Special Focus on Agricultural Value Chains
This project involved conducting a thorough socio-economic study of Armenia for Heifer Project International, using a wide range of available secondary data.

Rapid Rural Appraisal in 10 Communities of Gegharkunik Marz
ACG carried out a rapid rural appraisal (RRA) in 10 communities of Gegharkunik marz, focusing on identifying the most effective strategies for enhancing the management and use of local forests and pastures.

ZINAPAH - Re-engineering the business processes of the Servicemen's Insurance Fund
This project focused on analyzing and re-engineering the business processes of the Servicemen's Insurance Fund to boost operational efficiency and reduce risks.

Analytical report on the involvement of the private sector in the provision of public services and the performance of public functions, development of draft legislation
This project evaluated and enhanced the involvement of Uzbekistan's private sector in the provision of public services and the performance of public functions.

Development of Electronic Course for Public Servants on Personal Data Protection in Armenia
This project aimed to develop an electronic course designed specifically for public servants in Armenia, focusing on enhancing their knowledge and practices related to personal data protection.

Investment Landscape Assessment
The objective of this project was to conduct a detailed and cohesive assessment of the investment environment in Armenia.

Country-wide Representative Survey Measuring Public Perceptions on the Territorial and Administrative Reform in Armenia (TARA)
The goal of this project is to conduct a comprehensive survey to gain a deeper understanding of community sentiments and knowledge regarding the Territorial and Administrative Reforms in Armenia.
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Assessment of socio-economic and environmental co-effects of the LT-LEDS implementation
The overall goal of the task was to conduct assessment of socio-economic and environmental co-effects of the LT-LEDS (Long-Term Low Emission Development Strategies) implementation.

Irrigated Agriculture Development in Ararat and Armavir Marzes (IADAAM)
The objective of this project is to adopt a comprehensive approach that includes technical assistance, capacity building, and the implementation of investment grants.