This project focused on analyzing and re-engineering the business processes of the Servicemen's Insurance Fund to boost operational efficiency and reduce risks. The primary goal was to streamline and simplify existing workflows, resulting in shorter processing times and improved service delivery for beneficiaries.

The initiative included a comprehensive review of the current procedures to identify bottlenecks and inefficiencies. Based on this assessment, we developed optimized business processes and provided detailed recommendations for integrating technological solutions and automation. These improvements were designed to support the Fund’s growth, making it more responsive to the needs of servicemen and their families while ensuring sustainable and efficient operations in the long term.